Date: 24 April 2024
Location: Virtual
Evolving regulations, industry disruption, and now added responsibilities around vulnerable customers—financial services agents are already overloaded and new challenges keep emerging.
Join the conversation as we explore the complexities of QA and customer care—and show you how to:
- Create a vulnerable customer framework
- Ensure customer care as you expand your product offering
- Adapt to industry disruption
- Cut costs with a more efficient QA framework
- Use AI to reduce the risk of human error (with product demo!)
Join our expert panelists who will share their insights and discuss:
- How disruptor banks can deal with vulnerable customers
- Is disruption about to hit the insurance industry?
- And more
Don’t miss these expert insights into call center AI and automation—book your spot now.
Author: Guest Author
Published On: 20th Mar 2024 - Last modified: 26th Apr 2024
Read more about - Archived Content, Scorebuddy
