A good workforce management strategy is a balancing act of scheduling the right number of resources to keep up with increasing customer demands.
Verint Monet Workforce Management (WFM), an industry-recognized cloud-based solution, can bring your workforce management strategy into the future and address your organization’s needs.
Join our demo to see how Verint Monet WFM can help your organization:
- Accurately forecast & create consistent and reliable schedules
- Improve agent productivity
- Identify performance gaps
- Empower your workforce to deliver an outstanding and efficient customer service.
Click here to watch the replay.
Author: Guest Author
Published On: 19th Nov 2020 - Last modified: 30th Nov 2020
Read more about - Industry News, Verint Monet
