Date: Thursday 27th March 2025 | 7am PT
Location: Virtual
Customer churn is more than just a lost sale—it’s a silent drain on your business. The cost of acquiring new customers is skyrocketing, and every lost customer damages your brand, disrupts operations, and impacts your bottom line.
But what if you could predict and prevent churn before it happens?
In this webinar, MiaRec break down why customers leave and how AI-powered solutions can help you retain more customers, improve agent performance, and drive long-term loyalty.
What You’ll Learn:
- The hidden costs of customer churn—and why traditional methods fail.
- How to use AI to engage customers and coach agents effectively.
- Which tools effectively prevent customer churn (and which aren’t)
- Real-world case studies from contact centers using AI to reduce churn.
- Actionable next steps to implement AI for churn reduction.
Author: MiaRec
Reviewed by: Jo Robinson
Published On: 10th Mar 2025
Read more about - Call and Contact Centre Events, MiaRec
