Date: Wednesday, October 30th 2024 – 5:00 PM (GMT)
Location: Virtual
The best customer support experiences are rarely raved about. But modern teams know that it takes a careful orchestration of talent, teams, forecasting, and tooling to support customer needs. Join Assembled to learn how global support leaders are achieving best-in-class customer experiences leveraging Salesforce Service Cloud and Assembled.
You’ll hear from the experts at Assembled, Salesforce, and customers to learn how industry-leading brands:
- Forecast, report, and schedule efficiently for Service Cloud Omnichannel
- Solve customer challenges with ease, while maintaining a complex team structure
- Enable Salesforce Service Cloud agents to work in familiar spaces and reduce time between tools
- Ensure access to reliable, real-time data across all the team’s essential tools
Author: Assembled
Reviewed by: Robyn Coppell
Published On: 1st Oct 2024
Read more about - Call and Contact Centre Events, Assembled
