Throughout May 2019, Call Centre Helper readers were invited to take part in a “How Contact Centres Are Delivering Exceptional Customer Service” survey.
The aim of the survey was to capture a snapshot view of exactly what contact centres are doing to meet the ever-increasing demands of the modern customer.
A Call Centre Helper Research Paper sponsored by:
Jabra, Natterbox, NICE inContact and Serenova.
Click here to download your copy of the Research Paper
Author: Jo Robinson
Published On: 16th Jul 2019 - Last modified: 14th Apr 2020
Read more about - Archived Content, Jabra, Lifesize, Natterbox, NICE CXone
