Articles - Ben Booth

Ben Booth is the Co-Founder and CEO of MaxContact. With over 20 years’ experience helping businesses across multiple industries, his experience has helped him consult and guide businesses with their customer engagement strategies.

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Retro Robot with Tin Can Phones
The Dos and Don’ts of Automated Assistants in the Contact Centre
Smartphone with yellow light bulbs from above
23 New Ideas for Customer Service Over the Phone
confident team of superheroes striding towards their goal
16 New-Age Ideas for Inspiring a Young Workforce of Super-Agents
An illustrated drawing of a lightbulb and icons for creative thinking
19 Intelligent Ideas to Improve Employee Experience