Articles - Chris Angus

Chris Angus is the Vice President of Contact Centre Engagement at 8×8, where he has spent nearly a decade leading sales teams and business units.

With over 15 years of experience in sales leadership, Chris specialises in Contact Centre, Customer Experience, and Unified Communications Software.

He is a regular public speaker and thought leader, contributing blog posts and sharing his expertise in the industry. Chris’s experience spans both regional and international markets, helping organisations drive impactful customer engagement strategies.

Connect with Chris on LinkedIn

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Our Top Technology Contributors of 2024
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How AI Enhances Contact Centres to Elevate the Customer and Employee Experience
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Contact Centre Predictions for 2025
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Develop new products, services, and strategies to stay ahead.
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Top 10 Use Cases for Speech Analytics
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Need to Reduce Call Transfers? Try These Approaches
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2024 Is Here! What to Look Out for This Year
2024 Contact Centre Predictions
Expert Predictions: What Will 2024 Bring for Contact Centres?
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What Not to Miss at Call & Contact Centre Expo 2023
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Top Ways Tech Can Help With Cutting Contact Centre Costs
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Tips, Tools, and Techniques for Contact Centre Forecasting
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15 Ways Contact Centre Technology Can Help Address Inefficiencies