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Articles - Alan Mullen

Alan Mullen is Senior Customer Care and Business Change Manager at Superdry.

Connect with Alan on LinkedIn

people sitting on a pile of books reading

Our Top Readers of 2024

Team engagement activity concept with group of people looking at paper during game

Kick-Start Your Next Team Engagement Day

10 Great Ideas Delivered Straight From Superdry’s Contact Centre

NICE CXone Vulnerability Report 2 Box

Editor's Pick

Thumbnail The Best Ways to Track Absence in the Contact Centre

The Best Ways to Track Absence in the Contact Centre

Thumbnail Contact Centre Predictions for 2025

Contact Centre Predictions for 2025

Thumbnail 10 Christmas Office Games to Motivate Your Team

10 Christmas Office Games to Motivate Your Team

Thumbnail Stop Doing These Stupid Things to Your Customers

Stop Doing These Stupid Things to Your Customers

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Hot Topics : CX - CCaaS - AI - Analytics - WFM

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