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Articles - Barry Cooper

Barry Cooper, President, CX Division, NICE.

Connect with Barry on LinkedIn

2025 Predictions with hanging year on celebratory background

Contact Centre Predictions for 2025

steven bartlett talking at NICE Interactions

Highlights of NICE Interactions 2024

2024 with logos - whats new in 2024

2024 Is Here! What to Look Out for This Year

2024 Contact Centre Predictions

Expert Predictions: What Will 2024 Bring for Contact Centres?

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Editor's Pick

Thumbnail The Best Ways to Track Absence in the Contact Centre

The Best Ways to Track Absence in the Contact Centre

Thumbnail Contact Centre Predictions for 2025

Contact Centre Predictions for 2025

Thumbnail 10 Christmas Office Games to Motivate Your Team

10 Christmas Office Games to Motivate Your Team

Thumbnail Stop Doing These Stupid Things to Your Customers

Stop Doing These Stupid Things to Your Customers

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Hot Topics : CX - CCaaS - AI - Analytics - WFM

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