Articles - Business Process Outsourcing (BPO)
Business Process Outsourcing (BPO) refers to a strategy that contact centres can use to scale their business, reduce operational costs, and streamline their processes by outsourcing to a third party.
Business Process Outsourcing (BPO) refers to a strategy that contact centres can use to scale their business, reduce operational costs, and streamline their processes by outsourcing to a third party.