Articles - Brendan Dykes

With over 15 years of experience in customer service and contact centre solutions, Brendan Dykes is a passionate CX evangelist and experienced product marketer.

Currently a co-founder of CX Ninjas, he empowers tech companies in the CX and AI markets through tailored sales enablement solutions.

Previously, Brendan served as Senior Director of Solutions and Product Marketing at Genesys, where he designed, implemented, and marketed customer service software.

His expertise spans across CRM, CCaaS, and customer experience, with a strong track record in product positioning, content creation, and go-to-market strategy.

Connect with Brendan on LinkedIn

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