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Articles - Cognigy

Discover and explore our Cognigy content collection, including articles, blogs, news stories, case studies, resources and more.

Voice concept with microphone and sound wave

Elevating Phone Bots With AI-Powered Voice Biometrics

Ai specialist

Cognigy Named ‘AI Automation Specialists of the Year’ 2022

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A Three-Step Process to Evaluate the Right Conversational AI Platform

Online login on phone

Case Study: How CRMG Disrupted Its Industry With Cognigy AI

Looking Through Binoculars On Blue Sky Background.

Conversational AI in 2022: A Look Ahead

Robot or cyborg hand taps finger on chart of trading data

Cognigy Increases Series B Funding

AI Powered Contact Centre

Why an AI-Powered Contact Centre Will Never Replace Human Agents

What do customers really think

What Your Customers Really Think About Customer Service Automation

Leader concept - one red pawn on base

Cognigy Named a Leader by Gartner

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Why Your Customers Get Upset and What You Can Do to Fix It

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Cognigy Named as One of Germany’s Fastest Growing Technology Companies

Centrical AI Copilot Gamification Box

Editor's Pick

Thumbnail The Best Ways to Track Absence in the Contact Centre

The Best Ways to Track Absence in the Contact Centre

Thumbnail Contact Centre Predictions for 2025

Contact Centre Predictions for 2025

Thumbnail 10 Christmas Office Games to Motivate Your Team

10 Christmas Office Games to Motivate Your Team

Thumbnail Stop Doing These Stupid Things to Your Customers

Stop Doing These Stupid Things to Your Customers

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Hot Topics : CX - CCaaS - AI - Analytics - WFM

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