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Articles - Data Protection Act

Discover our range of materials on ensuring compliance with the Data Protection Act in contact centre operations.

Shield with a tick - protection concept

A group of files saying data, confidential, company and clients

Data Protection Act, GDPR, FCA Consumer Duty, and Call Recording Laws in the UK

A Step-by-Step Guide to a Customer Data Cleansing Process

What are the Legislations on Call Recording?

Keeping your Call Centre Data Safe: What you Need to Know

Scorebuddy QA Platform on G2 box

Editor's Pick

Thumbnail The Best Ways to Track Absence in the Contact Centre

The Best Ways to Track Absence in the Contact Centre

Thumbnail Contact Centre Predictions for 2025

Contact Centre Predictions for 2025

Thumbnail 10 Christmas Office Games to Motivate Your Team

10 Christmas Office Games to Motivate Your Team

Thumbnail Stop Doing These Stupid Things to Your Customers

Stop Doing These Stupid Things to Your Customers

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