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Articles - David Avrin

David Avrin, Customer Experience Keynote Speaker and Consultant at The Customer Experience Advantage.

Connect with David on LinkedIn

Training concept with the words training skill and develop on paper being worked on by group

How to Keep on Top of Training in a Short-Staffed Contact Centre

Coaching Training Performance Learning Practice Concept

12 Reasons You Shouldn’t Skip Training in a Short-Staffed Call Centre

Jabra Evolve Cash Back Box

Editor's Pick

Thumbnail The Best Ways to Track Absence in the Contact Centre

The Best Ways to Track Absence in the Contact Centre

Thumbnail Contact Centre Predictions for 2025

Contact Centre Predictions for 2025

Thumbnail 10 Christmas Office Games to Motivate Your Team

10 Christmas Office Games to Motivate Your Team

Thumbnail Stop Doing These Stupid Things to Your Customers

Stop Doing These Stupid Things to Your Customers

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