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Articles - Invision Software

Discover and explore our Invision Software content collection, including articles, blogs, news stories, case studies, resources and more.

Recorded Webinar: Improving Forecast Accuracy

Recorded Webinar: The Power of One in Call Centre Staffing

Workforce Management Scheduling

18 Workforce Management Case Studies

TalkDesk KPI Report 2024 box

Editor's Pick

Thumbnail The Best Ways to Track Absence in the Contact Centre

The Best Ways to Track Absence in the Contact Centre

Thumbnail Contact Centre Predictions for 2025

Contact Centre Predictions for 2025

Thumbnail 10 Christmas Office Games to Motivate Your Team

10 Christmas Office Games to Motivate Your Team

Thumbnail Stop Doing These Stupid Things to Your Customers

Stop Doing These Stupid Things to Your Customers

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Hot Topics : CX - CCaaS - AI - Analytics - WFM

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