Articles - James Parkin
James set up Ellison Coast in 2024 to engage with the CX community in the evolved way he saw was needed.
Through 3 channels, Guide, Grow and Engage he helps CX teams to train their people, sell their products and attract new talent to their organisations. He has also been the creator and host of The CC/CX Update on YouTube since 2020.
“In all my years in the customer experience, CCaaS industry, I’ve never met a recruitment consultant like James!” – CX Consultancy, Company Co-Founder
