Articles - Jon Dainton

Jon Dainton is Head of Customer Service Operations at Fasthosts Internet Ltd. As the head of an agile, global, cross functional and cross brand customer operations department, he has a passion for innovation and development.

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Refund concept with hand holding money
How to Handle Customer Refunds Without Compromising CX
A close up of calendar and alarm clock on the table - last minute time off
The Best Ways to Deal With Last-Minute Time-Off Requests
Team engagement activity concept with group of people looking at paper during game
Kick-Start Your Next Team Engagement Day