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Articles - Jonathan Kenu Escobedo

Jonathan “Kenu” Escobedo, Customer Success Manager, MiaRec

Connect with Jonathan on LinkedIn

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Top Tips for Capacity Planning to Meet Customer Demand

Routing concept with icons and map points and path

Enhance FCR With Smart Routing

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How to Prioritize Urgent Queries

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Editor's Pick

Thumbnail 10 Christmas Office Games to Motivate Your Team

10 Christmas Office Games to Motivate Your Team

Thumbnail Stop Doing These Stupid Things to Your Customers

Stop Doing These Stupid Things to Your Customers

Thumbnail Attract Gen Z Into Your Contact Centre

Attract Gen Z Into Your Contact Centre

Thumbnail The Best Ways to Deal With Last-Minute Time-Off Requests

The Best Ways to Deal With Last-Minute Time-Off Requests

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