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Articles - Jonathan Rosenberg

Jonathan Rosenberg, CTO and Head of AI, Five9

Connect with Jonathan on LinkedIn

AI robot and human hand in healthcare concept

New Report Launched for AI in Healthcare

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Contextual Data – The New Gold in the Era of Generative AI

Launch concept with rocket

Five9 Launches Click-and-Customize Generative AI for the Contact Centre

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Five9 a Leader for Conversational AI in the ICC

Number three glowing in the dark, pink blue neon light

The Third Era of AI is Upon Us

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Top Five AI Pitfalls in the Contact Centre

A picture of two trophies with glitter

Five9 Wins Innovation Awards

A picture of a virtual assistant

Five9 Introduce Their New Virtual Assistant

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Editor's Pick

Thumbnail The Best Ways to Track Absence in the Contact Centre

The Best Ways to Track Absence in the Contact Centre

Thumbnail Contact Centre Predictions for 2025

Contact Centre Predictions for 2025

Thumbnail 10 Christmas Office Games to Motivate Your Team

10 Christmas Office Games to Motivate Your Team

Thumbnail Stop Doing These Stupid Things to Your Customers

Stop Doing These Stupid Things to Your Customers

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