Articles - Katy Forsyth
Katy is the owner and Managing Director of Red Recruitment, a leading UK contact centre recruitment business. She is a passionate advocate of contact centres as an industry of choice for talent.
She started her contact centre recruitment career in 1996 working for a large corporate recruitment business. In 2001, Katy set up ‘Red’ to specialise in delivering dedicated recruitment and retention solutions to the important, fast moving and innovative contact centre industry. As well as leading Red throughout the UK, Katy is a well-known contact centre consultant, working with many Ex-Cos of high-profile UK customer brands on their people strategies.