Articles - Mark Evans

Mark Evans is Senior Customer Operations Manager at Ocado Retail Ltd.

He is an experienced Delivery Manager, working in a continually demanding environment. He is a dedicated leader with an adaptable and flexible approach that benefits both corporate and cultural goals, and plays a key role in creating business strategies for all Health & Wellbeing activity.

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Refund concept with hand holding money
How to Handle Customer Refunds Without Compromising CX