Articles - Michelle Spaul
Michelle brings a fresh perspective on customers – how to understand them, meet their needs and retain them. Whether you have customers today and want their repeat business and referrals. Or you are seeking your first customers and need to wow them with your business, she can help.
With over thirty years’ experience working with front line teams helping them improve Customer Experience, Michelle understands how to make an impact for customers and businesses. She combines personal warmth and generosity with business acumen to design and implement sustainable change.
