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Articles - Nikki Quinn

Nikki Quinn is Senior Solutions Consultant at Playvox.

Connect with Nikki on LinkedIn

Why CX Matters Video Cover

Video: Why Customer Experience (CX) Matters

What is the difference between CX and customer service

Video: The Difference Between Customer Experience and Customer Service

Customer Experience Concept. Happy Client using Smart Phone

Video: What Is Customer Experience (CX)?

14 Practical Techniques to Improve Knowledge Management

MiaRec Top CC Challenges 27 Feb Webinar box

Editor's Pick

Thumbnail Quick Wins to Improve Your C-Sat Scores

Quick Wins to Improve Your C-Sat Scores

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How to Prepare Agents for Their First Leadership Role

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Effective Ways to Unlock Agent Productivity

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10 Strategies to Help Agents Feel Less Lonely

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Hot Topics : CX - CCaaS - AI - Analytics - WFM

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