Articles - Puzzel

Discover and explore our Puzzel content collection, including articles, blogs, news stories, case studies, resources and more.

Smarter workflows and faster resolutions, securely powered by AI webinar
Smarter Workflows and Faster Resolutions, Securely Powered by AI – Webinar
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Puzzel Launches AI-Powered Virtual Agent Suite
Future-Proof Your CX: Trends and Strategies for 2025 - webinar 1 Uncover the key AI trends shaping the future of CX
Future-Proof Your CX: Trends and Strategies for 2025 – Webinar
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77% of CX Leaders Believe AI Is Crucial for Personalization
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Puzzel CCO Lindum on Maximizing CCaaS Investments
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Elevate AI: Unlocking the Future of Customer Experience 2024 (Event Highlights)
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Navigating the Shift to Cloud Contact Centres – An Expert’s Perspective
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What Not to Miss at Call & Contact Centre Expo 2024
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Enhance FCR With Smart Routing
The Superhuman Touch – How to Blend Agents and AI for Maximum Impact
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Puzzel CX Solutions Deliver 278% ROI
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Puzzel Acquires Capturi to Boost AI-Powered CX
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How AI Chatbots Reduce Resolution Times and Enhance CX
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Puzzel to Acquire SupWiz for Enhanced AI Solutions
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How to Choose the Right Workforce Management Solution for Your Business
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Case Study: ESS Group Centralises Customer Support With Puzzel
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Leveraging Cloud Technology for Enhanced CX in Financial Services
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Making the Most of AI and Chatbots to Elevate CX
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Puzzel Introduce Their New Brand
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Case Study: Sutton Council Delivers on Their Promise of Effortless CX
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Case Study: Lifeplus Boosts CSAT to 94.8%
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Case Study: Royal Borough of Kingston Council Revolutionizes Citizen Experience
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What Not to Miss at Call & Contact Centre Expo 2023
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The Top 20 Webinars