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Articles - Stephanie Lennox

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The Evaluagent Contact Center Performance Summit 2024: Our Highlights

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Editor's Pick

Thumbnail Live Chat Quality – 7 Training Exercises to Improve It

Live Chat Quality – 7 Training Exercises to Improve It

Thumbnail 18 Bad Habits That Kill CX

18 Bad Habits That Kill CX

Thumbnail The Evolution of the Contact Centre

The Evolution of the Contact Centre

Thumbnail Get Sickness Under Control – 21 Management Tips

Get Sickness Under Control – 21 Management Tips

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