Have your say in the topics we cover in our webinar programme.
Maybe you’re looking to improve morale in the contact centre? Lower your attrition rates? Or perhaps you want more support with your contact centre metrics? We’re here to help you!
Let us know which topics you would like us to cover in our webinar programme, so that we can provide the information that is most relevant to you.
In return for your time, you will be entered into our free prize draw for a chance to win an Amazon gift voucher. What are you waiting for?
Click here to take part in the survey
Upcoming Webinars
Need to keep up to date with all of the latest contact centre developments? See what we’ve got in store…
Webinar: The Secrets to Delivering Consistent CX
Variety is the name of the game in the contact centre. When managed poorly, this can result in some customers feeling wowed, whilst others are left frustrated.
Join our webinar to hear what the experts have to say about how to deliver consistency – time after time.
Webinar: 7 Clever Ways to Transform the Contact Centre
Need some help in redesigning your CX, spotting points of friction, and knowing where to focus your energy for the best possible outcome right now?
Look no further! This webinar will bring together the latest thinking in people, processes, and technology.
Webinar: Innovations that Make the Contact Centre Better
Innovations like AI and automation bring endless possibilities. But what does this really mean for daily life in your contact centre?
To separate the hype from the reality, join our webinar to hear what the experts have to say about where AI and other innovations are really making contact centres better right now.
Recorded Webinars
Why not view the replays of some of our popular webinars?
For all the webinar recordings please visit the following page www.callcentrehelper.com/recorded-webinars
Author: Rachael Trickey
Reviewed by: Jo Robinson
Published On: 29th Aug 2024 - Last modified: 10th Sep 2024
Read more about - Archived Content, CallMiner, Five9, Zoom
