This is your last chance to benchmark your contact centre against others and be in with a chance of winning an Ooni Pizza Oven worth £300!
To take part, all you have to do is fill in our survey: “What Contact Centres Are Doing Right Now?”
By filling in our survey, you will help us to put together our popular annual report, so you can see how you are performing against other contact centres.
Click here to take part in the survey
This survey will cover a number of different industry-related topics, and we ask questions such as:
- How Often Do Your Home Workers Work From Home?
- What Initiatives Do You Currently Have in the Contact Centre?
- What Are the Most Important Contact Centre Metrics?
Follow the link below and take part in our five-minute survey!
Click here to take part in the survey
The survey will run until Friday 26th August 2022, with the results being published in November 2022.
This year’s survey is sponsored by NICE.
Terms and Conditions
To take part in the survey, you should be a contact centre professional, currently working within a contact centre. Anyone found not to be working within the contact centre industry may be removed from the prize draw. (Please use a work email address where possible when completing the survey to help us verify this.)
Once the survey is closed, the winner of the Ooni Pizza Oven will be chosen at random. The winner will be notified by email. The prize is non-exchangeable.
To be entered into the prize draw, all contact details must be filled in. Those who don’t may be removed from the prize draw.
Author: Rachael Trickey
Published On: 23rd Aug 2022 - Last modified: 6th Dec 2022
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