Talkdesk Wins 2021 Globee Related Articles Nominations Open: Talkdesk CX Innovators Awards 2023 Talkdesk Unveils Talkdesk Autopilot Talkdesk Announces CX Innovator Awards 2021 Winners Talkdesk's Global Partner Programme Continues to Grow © ATKWORK888 - Adobe Stock - 407408565 111 Filed under - Contact Centre News, Talkdesk Talkdesk has announced it has won a Gold Award at the Globee 2021 Sales and Customer Service Excellence Awards. Now in its eighth year, the Globee Awards is an industry and peer international competition honouring achievements in disciplines that create the best customer experience (CX) for businesses. Talkdesk won the Gold Award in the Customer Service & Support Department of the Year Category for its Expert White-Glove Service at Every Step of the Customer Journey. In particular, Talkdesk CX Services was recognized by the judges for introducing a new and innovative operating model that merges people, process, technology and expertise for successful customer outcomes. Talkdesk CX Services also won praise for focusing on the successful management of customer experience services. CX Services was noted for delivering efficient, easy and effective cloud implementations with a unique, white-glove approach. The winning Talkdesk team included: Kieran King: Chief customer officer Dan Shamouilian, Senior director, customer success North America Michell Costa, Director, customer success EMEA Robert Peterson: Vice president of CX strategy & value engineering Mindy Eddy: Vice president of professional services Patricia Campos: Director of global customer support “Talkdesk CX Services helps companies unleash their CX potential, so they can attain maximum ROI and realize desired business outcomes,” said Kieran King, chief customer officer Talkdesk. “This Globee Gold Award brings with it welcome recognition for the dedication our team has made to being a true partner to our customers – helping them deliver great customer experiences.” “Continuing to raise the bar higher for standards in sales and customer service is key to customer success,” said San Madan, co-President at Globee Awards. “Effective customer success strategy can lead to higher business growth.” For more information about Talkdesk - visit the Talkdesk Website About Talkdesk Talkdesk is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Find out more about Talkdesk Author: Talkdesk Published On: 1st Jul 2021 - Last modified: 6th Jul 2021 Read more about - Contact Centre News, Talkdesk Recommended Articles Nominations Open: Talkdesk CX Innovators Awards 2023 Talkdesk Unveils Talkdesk Autopilot Talkdesk Announces CX Innovator Awards 2021 Winners Talkdesk's Global Partner Programme Continues to Grow Related Reports Report: UK Contact Center Verticals - Finance eBook: Generative AI and the Contact Center of the Future Report: Global Contact Center KPI Benchmarking CCW Market Study: State of Generative AI Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter