Team Building Game – Through the Key Hole Related Articles 50 Staff Engagement Ideas to Motivate Your Team What the Experts Recommend: Team-Building Games and Exercises Team Building and Employee Satisfaction 4 Team-Building Games for the Contact Centre 20,278 Filed under - Call Centre Life, Employee Engagement, Fun, Games, Motivation, Team Building, Team Management Here is a fun game to help your agents get to know each other better. The ‘Through the Key Hole’ game requires each agent to bring in photos of their home – in secret. Their colleagues then have to guess which house belongs to which person. How to play Step 1 – Agents bring in photos of their home Ask each agent to bring in 3 photos of their home, specifically – The front door The kitchen One other room in their house Agents should also be encouraged to place clues in their photos. For example, a dog lover may make sure that their dogs’ bowls are visible in the photo of their kitchen. Or a football enthusiast could make sure footballs are visible in the garden through their lounge window. Step 2 – Pin the photos up on a notice board Ask a designated team leader – not taking part in the competition – to assign each trio of photographs a letter or number. They can then display the photos anonymously on a notice board in the break-out room or on the contact centre floor. Step 3 – Agents guess who the houses belong to Give every agent (or team) a quiz sheet listing all the letters or numbers attributed to the photos – and ask them to write a name next to each one. Set a deadline, pick out a prize and let the fun begin! (If you wanted to make it slightly easier, you could display the names of everyone taking part in the game in a list beside the photos.) With thanks to the Siniat contact centre in Bristol Have you played this game before? Will you be trying it in your contact centre? Author: Rachael Trickey Reviewed by: Megan Jones Published On: 26th Aug 2015 - Last modified: 6th Apr 2024 Read more about - Call Centre Life, Employee Engagement, Fun, Games, Motivation, Team Building, Team Management Recommended Articles 50 Staff Engagement Ideas to Motivate Your Team What the Experts Recommend: Team-Building Games and Exercises Team Building and Employee Satisfaction 4 Team-Building Games for the Contact Centre Related Reports White Paper: Five Secrets of Top Performing Contact Centres eBook: Measure What Matters - Employee Satisfaction White Paper: How Contact Centres Can Become Employers of Choice eBook: Hit Business Goals, Engage Agents, and Delight Customers 2 Comments Thanks for sharing. Game sounds cool =)) Jaeden 27 Aug at 10:35 I think this would be a fun game to try. Great idea , thanks for sharing. Stephanie 27 Aug at 17:02 Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter