Date: Wednesday 2nd November 2022
Time: 09:00 AM – 10:00 AM EST
Location: Virtual
Register Now
Learn how to meet the changing demands of consumers across the EMEA region and the tools that inspire loyalty and retention
Discover how customer demands in the EMEA region are changing and what you need to know to stay ahead.
When it comes to convenience, self-service and price, the last 12 months has seen notable shifts in customer behaviour across the Europe, Middle East and Africa region.
Exploring these trends in a live fireside chat, Perry Gale, vice-president for the EMEA region at Cyara, will tell CX Network’s editor-in-chief Melanie Mingas what it all means for CX practitioners in the region.
Supporting this high-level overview, the discussion will also cover the next frontier of customer communications and the ever-present matter of customer retention, with insight on how chatbots and conversational AI can be leveraged to inspire loyalty.
Join this webinar to discover
- How to utilize digital channels to solve customer pain points.
- How to initiate a self-service project by identifying areas for automation.
- The spending priorities of CX practitioners across the EMEA region
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Author: Robyn Coppell
Published On: 26th Oct 2022 - Last modified: 3rd Nov 2022
Read more about - Archived Content, Cyara
