Date: 11th June 2024, 10:00 a.m. PT / 1:00 p.m. ET
Location: Virtual
Join us on June 11th at 10:00 a.m. PT / 1:00 p.m. ET as we explore new generative AI capabilities that drive unprecedented levels of personalization and efficiency in the contact center.
During this event, you will:
- Learn how generative AI can automate customer service triage and create the ideal customer experience, every time.
- Discover emotion analysis—a significant step up from traditional sentiment analysis. Capture complex feelings like gratitude, annoyance, and relief. And find out if they change over the call.
- Explore new workflows in the Talkdesk Retail Experience Cloud solution that enhance self-service capabilities to meet rising customer expectations, and improve contact center efficiency.
- And much more.
Join us and discover how Talkdesk can help you eliminate bad customer experiences with modern solutions.
Author: Guest Author
Published On: 22nd May 2024 - Last modified: 11th Jun 2024
Read more about - Archived Content, Talkdesk
