Unlocking Hyper-Personalized CX with Generative AI – Webinar Related Articles Personalized CX: The Power of Conversational Commerce Understanding the Role of Generative AI in Modernizing CX AI and Cloud Push Hyper-Personalized Retail How to Set up a Call Centre Filed under - Archived Content, Talkdesk Date: 11th June 2024, 10:00 a.m. PT / 1:00 p.m. ET Location: Virtual Register Now Join us on June 11th at 10:00 a.m. PT / 1:00 p.m. ET as we explore new generative AI capabilities that drive unprecedented levels of personalization and efficiency in the contact center. During this event, you will: Learn how generative AI can automate customer service triage and create the ideal customer experience, every time. Discover emotion analysis—a significant step up from traditional sentiment analysis. Capture complex feelings like gratitude, annoyance, and relief. And find out if they change over the call. Explore new workflows in the Talkdesk Retail Experience Cloud solution that enhance self-service capabilities to meet rising customer expectations, and improve contact center efficiency. And much more. Join us and discover how Talkdesk can help you eliminate bad customer experiences with modern solutions. Author: Guest Author Published On: 22nd May 2024 - Last modified: 11th Jun 2024 Read more about - Archived Content, Talkdesk Recommended Articles Personalized CX: The Power of Conversational Commerce Understanding the Role of Generative AI in Modernizing CX AI and Cloud Push Hyper-Personalized Retail How to Set up a Call Centre Related Reports Report: UK Contact Center Verticals - Finance eBook: Generative AI and the Contact Center of the Future Report: Global Contact Center KPI Benchmarking CCW Market Study: State of Generative AI Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter