Date: Thursday 12 September 2024, 11:00 – 12:30 BST
Location: Virtual
Join Calabrio for EMEA Virtual Customer Connect, focusing on why and how to utilise Calabrio WFM for scheduling and forecasting demand beyond traditional contact centres.
This event is designed to meet customers’ rising demand for effective WFM strategies in back-office operations and branches, such as claims processing, transaction management, underwriting, and in-person services at stores and branches.
Gain insights into best practices, latest functionality and network with fellow Calabrio customers to maximise your use of the Calabrio ONE suite.
Secure your place and discover how extending Calabrio WFM beyond your contact centre can deliver operational efficiency and transform customer experience!
Speakers
- Tomas Tesler, Product Management, Calabrio
- Arjan Speksnijder, Solution Consultant, Calabrio
- Nick Brook, Senior Consultant, Calabrio
- Paul Stemp, Manager, Customer Success Management, Calabrio
Author: Calabrio
Published On: 23rd Aug 2024 - Last modified: 12th Sep 2024
Read more about - Archived Content, Calabrio