Webinar: Boosting Agent and Team Leader Effectiveness in Customer Service

Date : Thursday 27th March 2025
Time: 2pm GMT

Customer service can always be improved, but it can be tricky to know where to channel your energy for maximum impact. However, one of the fastest routes to success is to focus on how effective your Team Leaders are being and, in turn, how they can boost the performance of your frontline agents.

So how do you boost Team Leader effectiveness so your agents can truly thrive in delivering exceptional customer service?

Join this informative webinar, where experts will be exploring how Team Leaders really are your secret weapon for success – and how you can empower them with the best tools, processes, and habits to drive great results!