Date : Thursday 16th January 2025
Time: 2pm BST
Customer experience (CX) has changed dramatically in the past five years and will continue to do so in the future. With emerging technologies, shifting consumer expectations, and new trends in personalization, how can organizations stay ahead of the curve?
Join us for an exclusive webinar, where experts share the latest trends, strategies, and predictions that will redefine the future of customer experience.
Don’t miss this opportunity to future-proof your CX strategy for 2025 and beyond.
Panellists:
- Nerys Corfield, Injection Consulting Limited
- Steve Blood, Five9
- Xander Freeman, Call Centre Helper
What You Will Learn:
- The Human Touch in a Digital Era
- Technologies Shaping the Future
- Building Customer Trust and Loyalty
- Data-Driven Personalization
- Creating Seamless, Consistent Experiences
Author: Rachael Trickey
Published On: 26th Feb 2024 - Last modified: 6th Dec 2024
Read more about - Call and Contact Centre Events, Featured Webinar, Five9
