What Does No Call No Show Mean? Related Articles How to Effectively Deal With No Call No Show Instances How to Handle No Call No Show at Work in Contact Centres What Is Working in a Call Centre Really Like? Definition: Contact Centre Jargon and Terminologies © patpitchaya - Adobe Stock - 255435664 4,096 Filed under - Definitions, Scorebuddy What Is No Call No Show (NCNS)? No call no show (NCNS) is a common phrase for when someone misses work and doesn’t call to let their employers know. The negative impacts of no call no shows extend far beyond one person; it has a ripple effect on the entire team. No call no shows put a strain on the business, lead to mistrust and are difficult to fix in a real-time scenario. Other consequences of a no call no show include: Shorthanded teams Decreased morale and heightened stress Safety and compliance issues Missed tasks and deadlines Up to 36% productivity loss Thanks to Scorebuddy for their help with this definition Author: Rachael Trickey Published On: 26th Aug 2022 Read more about - Definitions, Scorebuddy Recommended Articles How to Effectively Deal With No Call No Show Instances How to Handle No Call No Show at Work in Contact Centres What Is Working in a Call Centre Really Like? Contact Centre Jargon and Terminologies Related Reports White Paper: Counting the Cost of CX for Financial Services Contact Centers White Paper: Future-Proof Your Contact Center for the Next Generation of Retail CX eBook: 9 Practical Ways to Use Generative AI for Contact Centers eBook: Improving Customer Experience and NPS Through Quality Assessment Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter