What is Throughput In WFM? Related Articles 50 Expert Tips to Improve Contact Centre WFM What Is Workforce Management (WFM)? 50 MORE Expert Tips to Improve Contact Centre WFM 12 Common Mistakes In WFM Software Deployments © Hepta - Adobe Stock - 216644382 473 Filed under - Forum, Workforce Management (WFM) What is Throughput In WFM? Can anyone please inform me the meaning of Throughput in WFM? Question asked by Deepak Calls Per Hour Not come across this term before but i am pretty certain that it is the Contact Volume per Hour/ Day. e.g. 2500 Calls per Hour. With thanks to Jonty Author: Jonty Pearce Published On: 12th Apr 2022 - Last modified: 14th Apr 2022 Read more about - Forum, Workforce Management (WFM) Recommended Articles 50 Expert Tips to Improve Contact Centre WFM What Is Workforce Management (WFM)? 50 MORE Expert Tips to Improve Contact Centre WFM 12 Common Mistakes In WFM Software Deployments Related Reports Report: Best Practices for Global Product Leadership in WFM and Intraday Automation Report: The Evolving Contact Centre Landscape eBook: Break Outdated WFM Paradigms Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter