Date: Wednesday, April 30 11:00 AM BST
Location: Virtual
95% of consumers stop buying from a brand after one bad service experience— The stakes for CX have never been higher.
That’s why Five9 surveyed 1,000+ global consumers to uncover what today’s customers expect and where brands are missing the mark. While these insights provide a global perspective, understanding the specific expectations of UK consumers is crucial.
Join Steve Blood and Michael Rose on April 30th at 11:00 GMT as they dive into our exclusive UK findings. Discover what UK consumers want from brands, their biggest frustrations and what it takes to stand out in this competitive market
In this webinar, you will learn:
- The biggest turnoffs that drive UK customers away
- Best practices for delivering outstanding customer service
Practical steps to turn CX into a competitive advantage.
Author: Five9
Reviewed by: Rachael Trickey
Published On: 23rd Apr 2025
Read more about - Call and Contact Centre Events, Five9
