White Paper: 20 Ways to Improve Employee Engagement in Contact Centres 408 Filed under - Archived Content, Puzzel What can contact centres do to make themselves more desirable and ‘preferred’ places to work, with high staff engagement? This white paper looks at 20 strategies and initiatives to improve employee engagement in the contact centre. White Paper written by: Puzzel Author: Jo Robinson Published On: 22nd Sep 2017 - Last modified: 3rd Jan 2020 Read more about - Archived Content, Puzzel Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter