This white paper will share insight into the three key ways you can achieve more from your contact centre workforce and reach your financial goals – creating a virtual workforce, maximizing agent productivity and leveraging self-service whenever possible.
White Paper written by: Serenova
Click here to download your copy of the White Paper.
Author: Rachael Trickey
Published On: 23rd Sep 2019 - Last modified: 14th Apr 2020
Read more about - Archived Content, Lifesize
