The guide tackles customer journey mapping. This is a technique that is growing in popularity, not only in the contact centre but also with customer experience, marketing and customer service professionals.
A guide by Amy Scott, CX designer, Sedulous
Click here to download your copy of the White Paper.
Author: Rachael Trickey
Published On: 13th Jan 2020 - Last modified: 14th Apr 2020
Read more about - Archived Content, Intrado
