Although the exact numbers vary by source, there’s universal agreement that it costs several times more to acquire a new customer than to retain an existing customer.
This White Paper looks at Contact Centre Technology.
White Paper written by: Noble Systems
Click here to download your copy of the White Paper
Author: Robyn Coppell
Published On: 18th Nov 2019 - Last modified: 14th Apr 2020
Read more about - Archived Content, Noble Systems
