Organizations are reliant on contact centre performance to meet targets, achieve KPIs and fulfil corporate objectives. So, it’s crucial to get contact centre strategy right.
This paper considers the benefits of cloud-based technology and how it is essential to the success of the contact centre strategy.
White Paper written by: Foehn
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Author: Jo Robinson
Published On: 8th Jul 2019 - Last modified: 13th Nov 2019
Read more about - Archived Content, Foehn
