White Paper Title: Smart Customer Experience Strategies for Increasing Contact Centre Profits
This e-book discusses why customer experience is now an essential business strategy no contact centre can ignore. It will also break down what contact centre leaders can do to optimize the benefits of focusing on customer experience.
White Paper written by: Serenova
Click here to download your copy of the White Paper.
Author: Rachael Trickey
Published On: 9th Sep 2019 - Last modified: 14th Apr 2020
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