This white paper provides insight and practical suggestions for how to design an effective contact strategy based on modalities (voice, text, video) and engagement options (live assistance, self-service, proactive service).
White paper written by: Intrado
Click here to download your copy of the White Paper.
Author: Rachael Trickey
Published On: 27th Jan 2020 - Last modified: 14th Apr 2020
Read more about - Archived Content, Intrado
