Agents frequently have to cope with difficult customers and unpredictable systems, while leaders are under pressure to reduce costs.
This White Paper is a guide for managers in the contact centre industry who want to create happy and motivated teams.
White Paper written by: EvaluAgent
Click here to download the White Paper
Author: Megan Jones
Published On: 15th Jun 2016 - Last modified: 22nd Mar 2017 Read more about - Archived Content, EvaluAgent