It’s estimated that businesses today collectively lose $62 billion per year due to poor customer service.
To get some deeper insight, we surveyed over 100 UK contact centre professionals about their contact centre conundrums.
White Paper written by: RingCentral
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Author: Rachael Trickey
Published On: 2nd Sep 2019 - Last modified: 14th Apr 2020
Read more about - Archived Content, RingCentral
