8×8 has announced that 8×8 Contact Center has won TrustRadius 2023 Top Rated Awards in the categories of contact centre and call centre Workforce Optimization.
In addition, 8×8 Work received Top Rated Awards in the VoIP and Unified Communications as a Service (UCaaS) categories.
The TrustRadius Top Rated Awards are the most prestigious prize in technology due to the results being solely based on customer sentiment and reviews.
To win a Top Rated award, products must have ten or more TrustRadius reviews from the past year, have received a score of 7.5 or higher from customers, and earn at least 0.5% of site traffic in their category.
Top Rated awards are based entirely on reviews, with no paid placement or analyst opinion included.
“We pride ourselves on the products and services we provide our customers and the relationships we’ve built with them along the way, so it is a true honor to win an award based solely on customer feedback,” said Walt Weisner, Chief Customer Officer at 8×8, Inc.
“These awards highlight our commitment to being a customer obsessed company. We take pride in providing our customers with the highest level of service as well as helping these organizations deliver excellent customer experiences with 8×8 Contact Center.”
This blog post has been re-published by kind permission of 8x8 – View the Original Article
For more information about 8x8 - visit the 8x8 Website
About 8x8
8x8 is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre, and enterprise-class API solutions, powered by one global cloud communications platform. Find out more about 8x8
Author: 8x8
Published On: 24th May 2023 - Last modified: 31st May 2024
Read more about - Industry News, 8x8, Walt Weisner
