CX Fest 2024: Networking with Sun, Sand, and CX Insights! Related Articles Research Insights - How Are Contact Centres Rising to the Challenge of Delivering Great CX? Eight Actionable CX Insights to Increase Customer Success The Top Contact Centre Events and Conferences of 2024 / 2025 Mastering Digital CX: Key Tips and Insights 284 Filed under - Business Insights, babelforce, Pierce Buckley CX Fest 2024, happening from September 5-7 at Wake & Camp in Ruhlsdorf near Berlin, where CX professionals can learn and meet each other in a natural setting. The event features panel discussions and activities like waterskiing, aiming to create a refreshing alternative to traditional conventions. Organizers emphasize the benefits of outdoor learning, citing research on nature’s positive impact on adult learners. Inspired by the success of last year’s inaugural event, which attendees described as ‘monumental’ and ‘refreshing’. “We wanted to take all that knowledge, all those experts, and do something totally different,” said Robert Cwicinski, one of the organizers of CX Fest. “Something that wouldn’t feel like work.” Traditionally, business education experts have overlooked the benefits of outdoor learning for adults. However, this perspective is shifting as research increasingly supports the advantages of natural settings for adult learners. Studies show that office productivity can increase by 15% when spaces are filled with plants, and the colour green is linked to stress reduction. Dr. Sandris Zeivots of the University of Sydney discovered that “nature profoundly affected the experiences of participants” in outdoor learning, fostering openness to new ideas. “In our industry we’re always thinking about how to give people the best possible experience. So why shouldn’t we do the same thing for each other when we get together?” said Pierce Buckley, another of the festival’s organizers. Learn more about CX Fest and book tickets here Author: Robyn Coppell Reviewed by: Jonty Pearce Published On: 3rd Jul 2024 Read more about - Business Insights, babelforce, Pierce Buckley Recommended Articles Research Insights - How Are Contact Centres Rising to the Challenge of Delivering Great CX? Eight Actionable CX Insights to Increase Customer Success The Top Contact Centre Events and Conferences of 2024 / 2025 Mastering Digital CX: Key Tips and Insights Related Reports eBook: How to Hit a Home Run With Partial Automation Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter