Digital Customer Engagement – Personalise Your Customer Experience with AI – Webinar Related Articles Customer Service AI: Where Are We Now? The Top 10 Trends in Digital Customer Engagement 21 Great Ways to Personalise Your Customer Interactions Genesys Introduces AI Experience Filed under - Archived Content, Genesys, Kerv Experience Join experts from Kerv and Genesys on their virtual webinar to: Find out how you can start engaging with your customers on the channel of their choice. The importance of consolidating siloed digital platforms for a consistent and seamless CX. A deeper dive into the Genesys AI Digital tool, which is a standalone platform that can be used with any software. What role does AI play in digitalising customer engagement and enabling self-service functions? Author: Robyn Coppell Published On: 23rd Feb 2023 - Last modified: 31st Mar 2023 Read more about - Archived Content, Genesys, Kerv Experience Recommended Articles Customer Service AI: Where Are We Now? The Top 10 Trends in Digital Customer Engagement 21 Great Ways to Personalise Your Customer Interactions Genesys Introduces AI Experience Related Reports Webinar Replay: What Does an Excellent Customer Service Strategy Look Like 2024 Contact Centre Buyer’s Guide eBook: Five Trendsetters in CX Innovation Report: Customer Experience Horizons Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter