EvaluAgent Wins Best Quality Assurance Platform 2023 Related Articles The Difference Between a CEM Platform and a CRM Platform What Is The Best Way To Increase Agent Satisfaction? - In 140 Characters The Best Way To Measure Call Centre Quality Assurance Metrics Top 10 Contact Centre Software and Technology © Nadezhda Shpiiakina - Shutterstock - 504270988 Filed under - Contact Centre News, EvaluAgent EvaluAgent are delighted to have been awarded ‘Best Quality Assurance Platform’ at SME News’ 2023 Business Elite Awards! The win reflects the enormous strides made at EvaluAgent this year, having raised $20 million through a successful round of Series A funding alongside accelerated team growth. The Business Elite Awards are independently researched and judged to highlight the talent and achievements of companies all over the UK. The winners are enterprises thought to play a significant role in ‘driving economic growth, innovation, job creation and community spirit’ across the UK – something we’re especially proud to have been noted for. Of the win, EvaluAgent CEO Jaime Scott said: “This award comes at a great time for EvaluAgent. “It represents a lot of the hard work that’s gone into providing not just an excellent platform for our customers, but also our team’s dedication to our customers’ success. “It’s wonderful to see our people and platform recognized, and we’re really excited for what lies ahead.” Innovation, growth and community spirit continues to thrive at EvaluAgent. We have lots of exciting new features in development to support our ambitious customers, plenty of team growth on the horizon, and are continuing to invest in our vibrant culture. Are you looking to level-up your approach to QA in the contact centre? For more information about EvaluAgent - visit the EvaluAgent Website About EvaluAgent EvaluAgent provide software and services that help contact centres engage and motivate their staff to deliver great customer experiences. Find out more about EvaluAgent Author: EvaluAgent Published On: 30th Oct 2023 - Last modified: 1st Nov 2023 Read more about - Contact Centre News, EvaluAgent Recommended Articles The Difference Between a CEM Platform and a CRM Platform What Is The Best Way To Increase Agent Satisfaction? - In 140 Characters The Best Way To Measure Call Centre Quality Assurance Metrics Top 10 Contact Centre Software and Technology Related Reports White Paper: Voice in a Multichannel World White Paper: Artificial Intelligence - Its Place in the Contact Center Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter